Terms & Conditions
The services provided by Laundry Uncle are subject to your compliance with and acceptance of the terms and conditions set forth below. Your use of our services (“Services”) indicates your agreement to be bound by the terms and conditions contained herein/.
The customer must complete payment of the agreed upon charges on or before the completion of the Services. All payments are non-refundable.
Laundry Uncle is not responsible for any items not listed on the Collection Slip. The Customer agrees to be bound by the content of the Collection Slip.
Laundry Uncle will use reasonable efforts to maintain a high-quality cleaning service and accepts no liability for damage due to normal cleaning of items with or without care instructions, or for dry clean only items, which are requested to be laundered by the Customer.
Laundry Uncle accepts no liability for special care items that require special attention, including dry clean only items and is not responsible for clothing bleeding, shrinking, or otherwise changing as a result of normal cleaning procedures.
Laundry Uncle reserves the right to refuse to clean any garment and does not guarantee the removal of all stains.
Laundry Uncle is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or laundry bags such as money, jewelry, or any other item. The customer agrees not to leave such items in their clothing or in their laundry bags. Zippers behave unpredictably while cleaning. The Customer is notified that there is a possibility of zipper issues while following normal cleaning procedures, and Laundry does not accept any liability for such issues.
Missing or damaged items must be reported at the time of delivery of your garments/linen. Failure to report the missing or damaged on delivery shall remove any liability for the missing or damaged item. In the event that any item is lost or damaged by Laundry Uncle the liability with respect to any damaged or lost items shall not exceed five (5) times our charge for cleaning that garment regardless of brand or condition.
Laundry Uncle is not liable for any preexisting damage to a garment or other item and reserves the right to return any item without cleaning it if any preexisting damage iLaundry Uncle is not liable for any preexisting damage to a garment or other item and reserves the right to return any item without cleaning it if any preexisting damage is found or if we have a concern about the colorfastness or the age or weakness of the fabric.s found or if we have a concern about the colorfastness or the age or weakness of the fabric.
Laundry Uncle reserves the right to dispose of any items not collected within 120 days of the date stated on the collection slip. Laundry shall have no liability whatsoever in respect of items disposed of pursuant to this clause.
Laundry Uncle reserves the right to utilize any outsourcer, vendor, or outside service provider for any service, without notice to the customer.
All disputes are subject to the jurisdiction of courts in Lucknow only.
Laundry Uncle reserves the rights to cancel/modify/change the terms and conditions at any point in time without any prior intimation or notice.